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2 Comments

  1. Andrea
    August 23, 2010 @ 6:09 PM

    Hello, I’m sorry to hear you were not 100% satisfied with your order. Your satisfaction is guaranteed. I would love the opportunity to make things right with you. We truly value our customers opinions and feedback. Please give us a call at xxx-xxx-xxxx (i removed for privacy) and ask for me, I am the Customer Advocate.

    • iiSwanSongii
      August 23, 2010 @ 7:43 PM

      Hi Andrea, I appreciate that you took the time to read my review. I re-read what I wrote the other day and I didn’t intend to sound completely unhappy. I made sure I mentioned the wonderful customer service, and how happy I was with the majority of the items. The one constructive criticism I’d make would be to review the quality of ‘some’ of the products you offer (like those cigar boxes) which was the only one that I wish I would have paid attention to the other customers about.
      Thank you for your time!

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